The day before we got the chance to purchase the Class-A we wanted, my wife bought a Toshiba Tablet, the big one that had an USB port, a removable battery, a big screen, and lots of extras. Then the next day we went down to South Houston and spent the whole day purchasing the RV and getting some minor things fixed before we took it home. Because of all that was going on, her new tablet never got set up correctly from the beginning and after everything settled down, she finally tried to get it set up properly. She could use the internet; of course the first site she looked at was QVC. Played a few games, etc. It worked fine on most sites but she couldn’t use it for email or download more apps, nor could she get it registered.
She had tried everything and nothing would work, it wouldn’t even take the serial number which is required to register it. She worked with it hour after hour, day after day, and got so frustrated she was ready to pull her hair out. But worse, it was turning her into a monster, and I don’t mean the Cookie Monster. She was getting so frustrated that it upset both our lives. She even said that the dang thing was turning her into a monster. I told her that I would take her back to where we purchased it and get help, but she would have to wait until I could find the time to do it. You know I was going to find the time, just to get rid of “The Monster” and I am not talking about the tablet.
One of my favorite stores is Office Depot and that is where we purchased the tablet. We went back there yesterday and they were so very helpful and got the thing straightened out. It took them quite a long time to do so, because the two techs that were helping her had trouble figuring out why it wouldn’t work right. This story has a happy ending. They got the problem figured out, the “Monster” shrunk down to her old self and size, the tablet works great according to the ex-monster, and they wouldn’t even accept a tip even though it took up a lot of their time. No charge and it works like a new one – wait, it IS a new one. Office Depot is still my favorite store.
You all have a good day and shrink all your monsters, you hear?